WHEN you contact the bank or the power company, are you tired of talking to a machine? Spain's government wants to put an end to those nerve-wracking, one-sided talks with a computerised answering service by requiring firms to provide a live, human customer care representative when a caller requested one. This is one of several reforms contained in the law on customer service introduced by Spain's...
THE Department of Foreign Affairs has issued travel advice to people in advance of the busy summer vacation season. Many citizens will travel overseas for the first time in almost two years this summer. Spain, Greece, and Turkey are among the most popular tourist destinations, each with its own set of rules and restrictions that differ from their own. The Department of Foreign Affairs (DFA) has...